Arrival and Onsite Information

Checking In | Checking Out

  • Check-in is from 3 to 5 p.m. (new hours as of April 1, 2023). For a personal check-in, plan on arriving between these hours. As a courtesy, please email reservations@haleohu.com with your estimated arrival time. 

  • After 5 p.m., only self-check-in is available. Instructions will be posted on the door to the room you reserved. If you arrive after 5 p.m., go directly to the room you reserved. Email or call us at +1.808.731.5243 (landline/no SMS) before 5 p.m. if you need the name of the room.

  • The Reception Desk is located on the lanai/porch at the main house/owner's residence (75 feet from the parking area).

  • Our three B&B rooms are located in the green building next to the parking lot. Each room has a private entry and is well marked. There is also a directional sign on the side of the green building.

  • Check-out is by 11 am. Express Check-out is available.  

Room Capacity

  • Each room is limited to two (2) adults only.  We cannot accommodate additional occupants including children. 

  • Each room is equipped with one (1) queen sized bed.

  • This property is not suitable for children. Children under 18 years of age are not allowed at this adults-only property. 

Pets

We welcome service animals only and require prior notice.  We do reserve the right to full reimbursement for damage caused by service animals. When outdoors, service animal should be leashed at all times.

Smoking 

We are a non-smoking property. Smoking (of any kind) is not allowed in the room, on the patio or in the garden area. This policy is enforced, so that we can provide a smoke-free environment to all guests. Your credit card on file will be charged $250 for violating this policy.

Food in Room

You are welcome to bring back restaurant food to the room. However, food preparation is strictly not allowed. Do not use the water kettle for anything but heating water. You will be charged if the kettle needs to be replaced. Please be sure to dispose of your food waste in the garbage bin.

Cookie Policy

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